Biltmore Farms, LLC
  • Asheville, NC, USA
  • Salary
  • Full Time

Picture Yourself at Biltmore Farms as part of the Vanderbilt legacy of hospitality!

Why join our Hospitality team as a Revenue Coordinator?

  • Signing & Retention Bonuses totaling $700 within 90 days!
  • Outstanding medical, dental, and vision benefits coverage!
  • Fun wellness program with annual bonus of up to $600!
  • 401K retirement plan with employer matching program!
  • 10 vacation days, five (5) days sick leave, and 10 paid holidays!
  • Hilton-and Marriott-brand hotel discounts for you, your family, and your friends!
  • YMCA membership monthly discount!
  • Flexible scheduling!
  • Friendly and supportive work environments!
  • Incredible employee learning and growth opportunities!
  • Exciting employee events and activities!

About Biltmore Farms

This is a unique opportunity to join the Biltmore Farms' Hospitality Division in a key supporting role. Our employees pride themselves in working for a broader company that is deeply rooted in Asheville. Biltmore Farms is known for cultivating healthy sustainable communities, thriving businesses and an inspiring sense of place while preserving the Vanderbilt family tradition of hospitality since 1897.

Imagine a place where people support your goals, where opportunities to grow exist, where you are welcomed like family. Picturing ourselves somewhere is the first step to getting there. Go ahead; picture yourself here at Biltmore Farms. We see you here too!

Essential Elements

The Revenue Coordinator is integral to the success of the Hotel's Revenue Management team. The position will be responsible for the preparation of revenue reports that will assist the Revenue Manager, General Managers, and additional related departments in implementing the hotels' yield strategies. Coordinator must be highly attentive to detail, have excellent computer skills and be comfort with multiple technical systems, very knowledgeable of Excel and Macros, and able to multi-task while also working quickly to stay on a fast-paced schedule.

As Revenue Coordinator, you will

  • Provide administrative support for the Revenue Manager in varying tasks and duties.
  • Accurately prepare and distribute daily, weekly, and monthly revenue reports.
  • Compile miscellaneous data and research as requested by Revenue Manager and General Managers.
  • Create, update, and audit SRPs based on instruction from Revenue Manager, Corporate Sales Manager(s), and Director of Sales.
  • Assist with ensuring all rates are loaded, and inventory maintenance is correct.
  • Perform audits and maintenance on all systems such as PMS, RMS, R&I, and Delphi to ensure content and information is correct.
  • Communicate strategies and procedures effectively to other departments as required.
  • Maintain group pick-up reports for Sales team.
  • Assist in preparing short- and long-term forecasts.
  • Provide administrative support for the Revenue Management Team.
  • Load and update MARs as required under the guidance of the Revenue Manager to ensure optimal use by Sales team.
  • Be knowledgeable of all special rates and promotions that coincide with the Marketing team.
  • Create and maintain calendars for need periods, as well as events and occupancy drivers.
  • Conduct Group audit checks monthly to ensure Delphi and the Property Maintenance Systems are in balance.
  • Collect, sort, and analyze data from a variety of sources to support Marketing in Revenue producing activities.
  • Assistance in preparing regular reports and presentations for Hotel Leadership, Company Executive Teams, and Company Board of Directors.
  • Support cross-departmental efforts that produce greater brand awareness to increase revenues.

KNOWLEDGE, SKILLS, & ABILITIES

  • Must understand statistical analysis and forecasting methods in regard to the Hospitality industry.
  • Demonstrate understanding of supply and demand modeling and inventory management.
  • Ability to review, analyze, trend, and create visual analytics for business decision-making.
  • Computer skills adequate to serve as an end user of hotel property management systems; Macros; and Microsoft Office Suite products including Excel, Word, and Outlook.
  • Professional verbal and written communication skills used to effectively influence and convey information.
  • Ability to communicate clearly to meet the needs of internal and external customers.
  • Demonstrate ability to solve problems, analyze systems, and suggest appropriate solutions.
  • A high degree of organization, prioritization, and time management are needed for this position.
  • High attention to detail is required.
  • Team player in a dynamic, fast-paced environment and able to multi-task.
  • Ability to work on independently and on teams. Remote teamwork is a requirement of this position.
  • Working knowledge of Delphi.fdc is preferred.
  • Hospitality experience with Hilton-brand and Marriott brand hotels preferred.
  • Experience with hotel property management systems OnQ and FOSSE, and revenue systems such as OnQ R&I, MARSHA, and One Yield.

MINIMUM QUALIFICATIONS:

Any combination of education and experience equivalent to:

  • Two- to four-year degree in business administration, hospitality and tourism, or other applicable field of study;
  • AND at least one year experience in Hospitality Front Office operations.

Post Offer / Pre-Employment:

For the on-going safety and well-being of our employees and guests, Biltmore Farms' on-boarding process includes a criminal history disclosure and screening process for employees selected for employment. This process begins after an offer of employment is extended in writing.

Final decisions on employment will be treated in accordance with federal-, state-, and local laws and guidance and determinations will be made on a case-by-case basis prior to adverse action. Biltmore Farms is dedicated to matching candidates with a criminal history to a position where they can be successful.

NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. This employer participates in E-Verify. Click here for more information.

AVISO: La Ley Federal le exige a todos los empleadores que verifiquen la identidad y elegibilidad de empleo de toda persona contratada para trabajar en los Estados Unidos. Haga clic aqu para obtener mas informacion.

Biltmore Farms, LLC
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