Biltmore Farms, LLC
  • Asheville, NC, USA
  • Hourly
  • Part Time

Picture Yourself at Biltmore Farms as part of the Vanderbilt legacy of hospitality!

Why join our team as an In Room Dining Server at Fork Lore?

  • Signing & Retention Bonuses totaling $700 within 90 days!
  • Hilton-brand hotel discounts for you, your family, and your friends!
  • Fun wellness program with annual bonus of up to $200!
  • YMCA membership monthly discount!
  • Flexible scheduling!
  • Friendly and supportive work environments!
  • Incredible employee learning and growth opportunities!
  • Exciting employee events and activities!

Join the Fork Lore team - a fresh approach to Southern dining in South Asheville. Under the direction of celebrated Chef Chris Heath, the Fork Lore team delights diners with stories through exceptional meals and exemplary service. Our full restaurant and bar serve Asheville and guests of Hilton Biltmore Park.

You treat guests like family. Your welcoming nature and poised positivity shines brightly, even under stressful situations. You are self-motivated, a fast learner, and able to anticipate your guests' needs before they ask. Can you picture yourself at Biltmore Farms Hotels as an In Room Dining Server? We can!

As an In Room Dining Server, you will

  • Maintain the highest degree of professionalism and teamwork as per standards of service.
  • Be able to set-up table station preparation prior to service and at the end of the shift, maintaining the condition of the room service department and providing in-room guest service according to standards.
  • Deliver food and beverage items to customers in a timely, friendly, enthusiastic and professional manner.
  • Be familiar with menu selections, major ingredients, appearance, quality standards, garnish and method of presentation and proper food and beverage service.
  • Effectively communicate with management, chefs and staff in order to fulfill and address any issues or needs requested by the guest or other employees.
  • Use standard serving equipment including, but not limited to, silver trays, dishes and glassware.
  • Complete all duties and procedures as put forth by our Restaurant Management Team
  • Have a "can-do", pleasant and upbeat attitude while providing exceptional service to our guests.
  • Be proactive and anticipate guest needs and resolve issues quickly.
  • Be available and work flexible schedules which include weekends and holidays.

Essential Elements:

The skills of a In Room Dining Server are as diverse as our customers. Many of our guest celebrations and vacations align with weekends and holidays, so our In Room Dining Servers must be ready to thrive during these times. Good communication and working knowledge of the food and beverage industry including ability to lift and carry trays or push carts are must-haves.

Education & Experience:

High school diploma or equivalent. At least two years of experience in the Food Service Industry is a plus. At least one year in a hotel setting is preferred. Must have good communication and interpersonal skills; be flexible and willing to work wherever needed.

Physical Requirements:

Must be able to lift, carry, or push up to 40 lbs where it applies. Must be able to stand for prolonged periods of time and be able to walk, stoop and bend frequently.

Post Offer / Pre-Employment:

For the on-going safety and well-being of our employees and guests, Biltmore Farms' on-boarding process includes a criminal history disclosure and screening process for employees selected for employment. This process begins after an offer of employment is extended in writing.

Final decisions on employment will be treated in accordance with federal-, state-, and local laws and guidance and determinations will be made on a case-by-case basis prior to adverse action. Biltmore Farms is dedicated to matching candidates with a criminal history to a position where they can be successful.

NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. This employer participates in E-Verify. Click here for more information.

AVISO: La Ley Federal le exige a todos los empleadores que verifiquen la identidad y elegibilidad de empleo de toda persona contratada para trabajar en los Estados Unidos. Haga clic aqu para obtener mas informacion.

Biltmore Farms, LLC
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