Biltmore Farms, LLC
  • Asheville, NC, USA
  • Full Time

Job Summary

Responsible for the cleanliness of the public and guest areas of the hotel, including the pool area and exterior. Assist in Housekeeping area as needed removing linens/towels from rooms or delivering stocking needed items. Be flexible and willing to work in other areas of Housekeeping when needed. Must be willing to work different shifts including weekends and holidays.

General Duties and Responsibilities

  1. Responsible for the cleaning of corridors, guest areas, and service areas; vacuum, sweep, mop and dust.
  2. Responsible for the cleaning of the parking lot; picking up trash, removing leaves, sweeping/clearing the sidewalks, removing cigarette butts, etc.
  3. Responsible for cleaning the vending areas, elevators and stairwells.
  4. Responsible for assisting with cleaning public restrooms several times a day.
  5. Remove housekeepers trash bags to the dumpster.
  6. Deposit linen down chute.
  7. Delivers cribs and rollaway to guestrooms as needed.
  8. Turns mattresses as directed by Head Housekeeper.
  9. Stock supplies for linen closets as needed.
  10. Assists with luggage handling
  11. Check and replace all public lighting; corridors, vending area, pool area, breakfast area and exterior. Report information to Maintenance as needed.
  12. Clean the windows at each exit, breakfast area and meeting room; inside and outside.
  13. Assist in the unloading of deliveries and the proper storage of such.
  14. Assist housekeepers as instructed.
  15. Assist front desk with guest request as needed.
  16. Wear the appropriate uniform and nametag at all times on property.
  17. Practice safe working conditions under Occupational Safety and Health Administration guidelines to include Bloodborne Pathogens.Physical Requirements:

Must be able to: 

  • Lift and carry at least 35 pounds.
  • Stand for prolonged periods of time and be able to walk, stoop, climb stairs and bend frequently.
  • Frequently immerse hands in water and use cleaning solvents and detergents on a daily basis.


Education and Experience: High school diploma or equivalent preferred. Should have knowledge of hotel housekeeping and cleaning techniques. At least one year of experience in hotel setting is a plus. Have good communication and interpersonal skills.

Biltmore Farms, LLC
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