Biltmore Farms, LLC
  • Asheville, NC, USA
  • Full Time

The Leasing Agent is responsible for maintaining a high occupancy of Biltmore Farms' portfolio of retail centers/office properties and promoting the leasing activity of those properties by establishing excellent co-broker relationships, networking, cold calling, and marketing the assets. Developing and maintaining a "pipeline" of prospective office and retail tenants is a high priority.


Essential Job Functions


Leasing Functions

  • Lease the available space as quickly as possible at the best possible economic market rate and terms to the best tenant for the benefit of the property.
  • Ensure all unleased space has proper "for lease" signage.
  • Be familiar with all available inventory for lease.
  • Properly qualify the prospective tenant and the proposed use. Obtain adequate financial information, references, and background concerning the prospective tenant.
  • After approvals from Owner, accurately prepare the LOI and eventual lease by obtaining the correct tenant signatures with proper witnesses and notaries.
  • Work with company attorney when needed.
  • Collect from tenant and give to Leasing Assistant: funds for security deposit, first month's rental, initial CAM charges, and any special tenant contributions.
  • Coordinate tenant move in with property management.
  • Negotiate leases and lease commissions.
  • Develop prospects for space. Develop a systematic approach for prospecting and maintaining prospective candidates. Systematically call prospects and make timely follow-ups. Coordinate efforts with Owner's retained retail consultant.
  • Business development is a primary function in this role. Solicitation of future tenants is key to the vitality of each property.
  • Provide a quarterly "leasing pipeline" report to VP Community Development, VP Commercial, and CFO. Be prepared to discuss in detail.
  • Maintain awareness of competitive properties.
  • Prepare and present Tenant Status Report to VP Community Development, VP Commercial, CFO at least twice per year. (Include Tenant lease expiration dates, call-up dates, status of tenant, this should include all leases expiring in the next three years).

Assigned Property 

  • Prepare, at least annually, a marketing and leasing plan for each property. This includes, but is not limited to, income projections, a definition of the "trade" area, an assessment of competitive projects, a SWOT analysis of each property, a plan about tenant mix, possible prospects and lease rates to be achieved. Should be updated periodically as needed. Be knowledgeable about the current property leasing plan.
  • Take action necessary to lease the space as promptly as possible.
  • Develop full product knowledge regarding property including size and other important specifications.
  • Review all existing leases and current rent roll for accuracy.
  • Stimulate tenant interest in each project.
  • Collaborate with Commercial Marketing Manager to develop highly effective and informative marketing collateral for the property.


  • Be familiar with and adhere to all of Owner's internal procedures and required forms of the Leasing Department. Make recommendations for improvement as appropriate.
  • Assist in compiling and regularly updating inventories of available space for lease, including changes in the quoted rental rates.
  • Prepare and deliver Leasing Activity Reports to VP Community Development, VP Commercial and CFO.
  • Prepare in an accurate and complete manner, the lease summary sheet and commission voucher for all new leases, exercised options, lease amendments and assignments.
  • Attend weekly leasing meetings and other special leasing meetings.
  • Coordinate with Property Managers as necessary, especially with new tenants.
  • Assist in resolving tenant delinquency situations as requested by Property Management or Accounting.
  • Complete applicable part of lease termination checklist when a tenant vacates space.

Tenant Relations 

  • Coordinate the proper and timely completion of newly leased space with the Property Manager and assure that new tenants have satisfactorily and timely occupied the lease area.
  • Periodically contact existing tenants of each property to verify that they continue to be satisfied and to ascertain whether they need additional space. This should be face-to-face as often as possible.
  • Maintain existing tenant relationships and retain tenants as customers.

Planning and Goals 

  • Establish and achieve project goals and leasing projections for each property. Be familiar with company and department goals.
  • Establish and achieve personal goals on a daily, weekly, monthly, quarterly and annual basis.

Personnel Oversight 

  • Co-brokers

Knowledge, Skills, Education/Experience 

  • Must have a valid North Carolina Real Estate License.
  • Bachelor's degree:  (B.A. or B.S.) from four-year college or university preferred; or three to four years related experience and/or training; or equivalent combination of education and experience. 
  • Established network of contacts; experience in office/retail leasing; ability to self-train. 
  • Requires a valid driver's license.


Behavior/Skills Requirements:

  • Diligence to follow a deal from start to finish.
  • Must be organized and able to follow-up quickly to meet deadlines.
  • Ability to discern qualified/unqualified leads.
  • Excellent verbal, written, and presentation skills.
  • Must display excellent interpersonal skills in relating to clients, prospects, and colleagues.
  • Good computer skills including use of Microsoft Office and Sales Force
  • Self-motivated and ability to work within a collaborative team environment.
  • Display excellent follow-up skills with correspondence and task completion.
  • High energy with a determination to be the best.
  • Articulate ability to persuade.


Biltmore Farms, LLC
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